PLEASE READ ALL INSTRUCTIONS BEFORE YOU BEGIN TAKING YOUR IMPRESSION
HALI MOTIF ensures sustainability through using biodegradable packaging and environmentally friendly practices. To continue this movement and have a positive impact on our environment, please may you return your impressions in the packaging it arrived in so we can return your finished piece in the same packaging.
Important Information
- All Soul Keep orders are given enough putty for a large size impression. This is because we recommend taking the full impression and that way we can choose the most beautiful area of impression and cut it down to your chosen size. We do however recommend keeping it as close to the original size as possible to hold its own unique beauty. However, if the person or animal is much smaller than the piece of putty, you can remove some of the putty prior to mixing - this will give you more opportunties to take the impressions.
- The putty is best mixed in a cool environment.
- The time of mixing and taking the impression is up to 2 minutes
- If you have a preferred mould, write number 1 on the lid of the tin.
- If you would like an initial, write it on the lid of the tin.
- If you have any concerns regarding your impression please contact Breanna here before returning your moulds.
- Due to fluctuations in metal pricing and materials we recommened returning your impression within three months. If there has been a price increase after the three months prior to you returning the moulds, there will be a fee.
Studio Lead Times
- Firstly, we create a silicone mould of the original impression, that way we do not damage the original. This mould can then be used to create additional pieces or if one ever loses their keepsake. Due to this extra step, once we receive the impression kit back from you, the processing time is approximately 5-6 weeks.
- If you are creating numerous pieces from the one impression there may be an additional 1-2 week processing time
- If you would like to keep track as to whether we have received your returned impression, please keep the return tracking details located on the shipping label
- Due to fluctuations in metal pricing and materials we recommened returning your impression within three months. If there has been a price increase after the three months prior to you returning the moulds, there will be a fee.